Using artificial intelligence to boost productivity in companies is a big challenge: Nilekani

New Delhi: Infosys Chairman Nandan M Nilekani on Wednesday said the way artificial intelligence is used for consumers is different from the way it is used for companies. For enterprises, the next generation of technology will take time to come to the fore and the biggest challenge for them is to harness the benefits of AI to boost productivity. At the 43rd Annual General Meeting (AGM) of Infosys, Nilekani said the initial pessimism about AI has gone away and people have accepted that it is like any other general-purpose technology… electricity, nuclear energy, Internet etc.

Generative artificial intelligence (AI) has a huge potential for good when it moves forward within responsible boundaries. “The world is still at a very early stage of AI development. Consumer-facing AI will emerge quickly. In contrast, enterprise-wide AI benefits will take years to materialise. Infosys is well-positioned in this regard,” he said. “The speed at which everything is evolving around us is staggering. One of the biggest challenges of our time is to unleash the benefits of AI to unleash new bursts of productivity for enterprises,” Nilekani said.

We have started moving in this direction…” He said the emergence of powerful ‘open-source AI models’ has also accelerated the use of artificial intelligence to solve difficult business and societal challenges. Nilekani said, ‘As we move to the use level, thousands of flowers will bloom.’ Infosys claims to have trained 2.5 lakh employees in the field of creative AI. Nilekani said consumer AI will make life easier and more meaningful for millions of people.

On the other hand, AI in the enterprise is much more complex. “AI will require changes in the technology that has been in place for decades within companies. The challenge will also be to organize the vast data within companies in such a way that it can be used by AI…,” he said. Nilekani also said that although there are concerns about AI, there has been no global initiative on responsible AI. He said Infosys is however committed to being responsible and taking it seriously while developing software.

Disclaimer: CricketInFocus has not edited this news. This news has been published from PTI-language feed.



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